Article 1. Definitions
1.1 In this privacy policy, the following terms written with a capital letter are used in the following meanings, unless expressly stated otherwise or it appears otherwise from the context:
1.2 Provider: The legal entity or the natural person who acts in the exercise of his profession or his business who is a customer of Skopei and who offers an Item for rent/use for which the User enters into or can enter into a User Agreement via the Application;
1.3 Account: Application: GDPR: Service: User: User Agreement: Personal Data: Skopei: The account that the User has created with Skopei for the use of the
1.4 Application; The mobile application named “Topology”, developed by Skopei;
1.5 General Data Protection Regulation; The service that Skopei provides to the User: Making available the Application with which the User can enter into a User Agreement with a Provider and the payment service; The natural person who has created an Account; The agreement that has come about through the Application between the User and the Customer, such as a rental agreement or parking agreement;
1.6 Data about an identified or identifiable natural person; The user of this privacy policy: Skopei B.V. located at Saturnusstraat 60 Unit 17&18 in The Hague, registered with the Chamber of Commerce under registration number 61048747. Unless otherwise apparent from the context, defined terms in the singular also refer to the plural. Where this privacy policy mentions "he" or "his," it can obviously also be read as "she" or "her."
Article 2. Data controller
2.1 Skopei is the data controller regarding the Personal Data that is processed. The contact details of Skopei are:
Skopei B.V.
Saturnusstraat 60 Unit 17&18
2516 AH The Hague
Email: office@skopei.com
Tel: +31 (0)85 00 464 00
2.2 Skopei processes personal data of Users. For Skopei, careful handling of Personal Data is very important. In relation to the processing of Personal Data, Skopei acts according to the GDPR.
Article 3. Collecting Personal Data
3.1 Skopei collects the Personal Data because the User provides Personal Data through the Application when creating an Account or when using the Service, or because the User makes use of the Service or because the User provides his Personal Data to Skopei when contacting Skopei.
Article 4. Personal Data that is processed
4.1 The following Personal Data is processed by Skopei:
a. First and last name;
b. Telephone number;
c. Email address;
d. Address details;
e. Payment details;
f. License plate;
g. Location;
h. Login details;
i. Driver's license information;
j. Date of birth.
4.2 Skopei does not process sensitive Personal Data of Users.
4.3 To create an Account, the User must provide the data mentioned in article 4.1 a. to d. to Skopei. Without this Personal Data, the Account cannot be created. Without an Account, the Service cannot be used.
4.4 To enter into a User Agreement that relates to a vehicle other than a bicycle, the User must provide his driver's license. Without the driver's license, such a vehicle cannot be rented from a Provider.
4.5 To enter into a User Agreement for reserving a parking space in a closed parking area of the Provider, the User must provide his license plate. Without the license plate, the parking space cannot be reserved.
4.6 To use the User's location for the Service, consent is requested from the User via the Application. Skopei does not store the User's location.
Article 5. Basis and purposes of the processing of Personal Data
5.1 The basis for the processing of Personal Data is the provision of the Service, the User's consent, the legitimate interest of Skopei, and compliance with legal obligations.
5.2 Skopei processes Personal Data for the following purposes:
a. Creating and managing the Account;
b. Checking whether the email address provided by the User is an existing email address that is used by the User;
c. Verifying the payment method chosen by the User to determine the debtor risk;
d. Providing the Service, such as, but not limited to: Establishing the User Agreement;
- Locating the User to display the nearest Item in the Application;
- Unlocking the Item for use; Opening the barrier to grant the User access to the Provider's parking area or parking garage;
- Billing on behalf of the Provider for the amounts the User owes to Providers for the User Agreements and collecting these amounts on behalf of the Providers through the payment method chosen by the User;
5.3 Processing penalties that the User has incurred while using the Item.
e. Checking on behalf of the Provider whether the User has a valid driver's license to operate the vehicle that the User is renting from the Provider under a User Agreement;
- Communication purposes, such as sending notification emails regarding the Service;
- Complying with legal obligations. Skopei will not process Personal Data for purposes other than those described above.
5.4 Skopei will not retain Personal Data longer than strictly necessary to achieve the purposes as described in article 5.1 for which the Personal Data is processed, unless there is a legal obligation requiring longer retention.
5.5 Skopei only processes the Personal Data that is minimally necessary for the existing purposes. Skopei strives for minimal data processing.
Article 6. Tracking system in vehicle
6.1 If the User rents a vehicle from a Provider under the User Agreement, the vehicle is equipped with a tracking system that allows the vehicle to be tracked. This system records how long, at what times, and how many kilometers have been driven by the User, on the basis of which the User is billed for the rental and for any penalties incurred. This tracking system is from the Provider.
Article 7. Security measures
7.1 To prevent unauthorized access to Personal Data, loss, theft, and unlawful use of Personal Data, Skopei has implemented various security measures, including measures against unauthorized access, use, alteration, unlawful and unintended destruction and unintentional loss of Personal Data. Skopei has taken the following security measures, among others:
a. Using secure systems with strong passwords to prevent unauthorized access to information systems;
b. Use of antivirus software;
c. The Application uses an SSL certificate;
d. Regularly performing software updates.
7.2 Persons hired by Skopei or who enter into employment with Skopei and who, in the context of their task, gain access to Personal Data are bound to confidentiality by Skopei, for example in an employment contract or confidentiality agreement.
7.3 Only Skopei employees for whom access to Personal Data is necessary in the context of their function/work activities are granted access to Personal Data.
Article 8. Providing Personal Data to third parties
8.1 Skopei will provide the User's Personal Data to third parties, if:
a. One of the legal grounds applicable for the provision of Personal Data to a third party is fulfilled;
b. The User has given consent for this;
c. It is necessary for providing the Service, such as providing Personal Data to the Provider;
d. The User wishes to rent a vehicle other than a bicycle from a Provider. In such a case, Skopei provides the User's driver's license number and date of birth to the Road Traffic Agency (RDW), so that the RDW can verify whether the driver's license is valid;
e. The transfer is made to a third party engaged by Skopei for the purposes listed in this privacy policy, such as, but not limited to, an ICT service provider or payment provider, with whom Skopei has agreed through a contract or other legal action that the third party provides sufficient safeguards regarding technical and organizational security measures for the processing to be performed. Engaged third parties only have access to Personal Data when necessary to carry out their work for Skopei and to the extent permitted by law;
f. It is requested by an authority, such as the police or judiciary. Before Skopei provides Personal Data to an authority, Skopei checks the authority's powers.
Article 9. Deletion of Personal Data
9.1 Skopei shall delete Personal Data from its systems without unreasonable delay if, among other things:
a. The Personal Data is no longer necessary for the purposes for which it was processed;
b. The User objects to the processing of his Personal Data and this objection is justified;
c. The Personal Data is incorrect or outdated.
9.2 Skopei is not obliged to delete Personal Data if there is a situation described in the law where the "right to be forgotten" does not apply.
Article 10. Right of access, right to data portability, rectification and deletion
10.1 Upon request, Skopei grants the User access to all Personal Data that Skopei keeps about him and provides the User free of charge with a copy of this data in such a form that the User can provide the Personal Data to a third party.
10.2 Skopei offers the User the opportunity to have any incorrect data kept by Skopei about him corrected or deleted free of charge.
Article 11. Objection
11.1 The User may object to the processing of his Personal Data at Skopei if he has a good reason for doing so based on his specific situation. After Skopei has received the User's objection, Skopei will cease processing the User's Personal Data, unless Skopei has legitimate interests in the processing of Personal Data that outweigh the User's interest.
Article 12. Right to restriction
12.1 If a request has been submitted by the User regarding the adjustment, supplementation, or deletion of his Personal Data or an objection has been submitted regarding the processing of his Personal Data and the consideration, processing, and execution of this request or objection takes some time, the User can request Skopei to restrict the processing of his Personal Data.
Article 13. Consent
13.1 The User can withdraw his consent regarding the processing of his Personal Data at any time. A withdrawn consent has no retroactive effect.
Article 14. Questions, requests, and complaints
14.1 A request regarding Personal Data, including exercising one or more of the rights mentioned in article 10, 11, or 12, withdrawing consent, or questions about this privacy policy can be submitted in writing or via email to Skopei, see article 2.1 for the contact details of Skopei.
14.2 If the User invokes one of the rights described in articles 10, 11, and 12, Skopei will inform the User within 1 month of receiving the request of the outcome of the request.
14.3 If Skopei corrects, supplements, or deletes Personal Data of the User at the request of the User, terminates or restricts the processing of Personal Data, or has processed a withdrawn consent, Skopei will inform the User of this.
14.4 If the User believes that the processing of Personal Data by Skopei is not in accordance with this privacy policy and/or applicable laws and regulations, the User can file a complaint with the Personal Data Authority or with a supervisory authority in the country where the User resides.
Article 15. Security incident
15.1 If a security incident occurs at Skopei in which sensitive Personal Data has been leaked or for which, for any other reason, there is a serious adverse effect on the protection of the processed Personal Data, Skopei will, if possible, notify the Personal Data Authority within 72 hours of becoming aware of the security incident and act in accordance with the Reporting Rules for Data Breaches of the Personal Data Authority.
15.2 If there is a security incident at Skopei that has adverse consequences for the User's personal life, Skopei will promptly inform the User of this.
Article 16. Changes
16.1 Skopei reserves the right to unilaterally make changes to this privacy policy, for example due to a change in legislation. The latest version of Skopei's privacy policy is visible via the Application.
Article 17. Privacy policy of Providers
17.1 This privacy policy contains information about how Skopei processes Personal Data and not about how Providers process Personal Data. Skopei accepts no responsibility or liability regarding how Providers handle the User's Personal Data. For more information on how a Provider processes Personal Data, the privacy policy of the relevant Provider should be consulted.
Article 18. Cookies
18.1 18.2 18.3 Skopei uses functional and analytical cookies for its applications and website(s).
18.2 Skopei uses functional cookies to ensure optimal operation of the Application.
18.3 With the help of analytical cookies, Skopei can collect and analyze information related to how the Application is used. By using analytical cookies, Skopei processes data about the use of the Application.
18.4 The Application only uses cookies that have no or very limited impact on the User's privacy and for which no consent is required.
18.5 No Personal Data in the sense of the GDPR is processed through cookies.